Data Transfer Guide - Android Devices


Introduction


This guide provides information and instructions to help you prepare for the transfer of data when migrating your Android phone/tablet. The instructions below have been completed on a Samsung phone with Android 12; the steps required may vary depending on device and software.


System Requirements

  • Android Device
  • Reliable Internet connection (mobile data - 4G or Wi-Fi)
  • Microsoft OneDrive app
  • (optional) Google account


Action is required to ensure you retain access to any data you need prior to migrating your device. This can take up to an hour to complete.


The table below summarises what data can or cannot be retained and steps you need to take.

 

Data

Can Transfer?

Steps to Take

Contacts

Yes

When you sign into Outlook on your new phone, your work contacts will automatically download.

Your contacts can also be saved as a vcard/vcf file and backed up to OneDrive.

Contacts can also be synchronised with a personal email account

SMS Messages

No

SMS messages cannot be retained. Please make sure you take screen shots or email the contents of messages that you need to keep.

Apps

Yes

Any apps that you have purchased can be installed on your new phone. Login to your device with your Google account and you will be able to install any previously purchased apps without paying again.

Any work apps that you have access to can similarly be re-installed.

Personalisation

No

You will need to setup a new passcode, biometrics, App groups, wallpapers and alarm/clock settings on your device. 

Photos

Yes

Photos can be backed up to OneDrive or transferred to a desktop/laptop.


Once the new device has been set up, proceed to the Transfer Guide Part 2.


If you have any concerns or questions, please do not hesitate to contact us.

 

Thank you,


image

TeleResult Service Desk

In Partnership with DPE BIS
Phone: 02 9995 6400 Option 5 and 2
Email: [email protected]


Photos


Option 1) Upload to the OneDrive app


1. From the homescreen, open the Play Store.2. Tap on the Search bar

3. Type 'onedrive' into the search bar and tap on the first result
4. Tap on 'Install' to download Microsoft OneDrive, then tap on 'Open' when complete.5. Tap on 'Sign In'


6. Sign in using your DPE credentials (email address and network password).

7. Tap on the '+'(add) button at the top.

8. Tap on 'Create folder'

9. Create a name for the new folder. E.g. PhotoBackup.
10. Tap on the '+'(add) button11. Tap on 'Upload'12. Tap on the menu button on the left
13. Tap on 'Images' to view all folders with images.

14. Tap on one of your folders


15. Long press on an image to select multiple images. Tap on 'Select' to upload images.


Once complete, your images have now been backed up to your work OneDrive account.



Option 2) USB Transfer to PC


  1. Connect your phone to a PC
  2. Unlock your phone and allow/trust the computer to allow access
  3. Open the phone storage from 'This PC' in Windows Explorer
  4. Navigate to your files/images and copy them to your PC




Contacts


Option 1) Backup to OneDrive


1. From your homescreen, open the Phone app
2. Tap on the 3 lines menu button

3. Select 'Manage Contacts'

4. Select Export Contacts

5. Select 'Internal Storage'

6. Select 'Export' - a vcf file has now been saved to your phone.
7. Open the OneDrive app, select 'Files' and choose a location for the file to be uploaded.

8. Tap on the '+'(add) button and 'upload'


9. From Recent, select the Contacts.vcf file to upload



Your Contacts have now been backed up to OneDrive.



Option 2) Sync to Personal Account


Contacts can also be backed up to a personal email account


  1. Open the Phone/Contacts app
  2. From the menu, select Manage Contacts
  3. Select Sync Contacts
  4. Add or enable your personal email account to start syncing